By Mike Rose
Christian Science Monitor
"Los Angeles - 'They treat us like mules,' the guy installing my washer tells me, his eyes narrowing as he wipes his hands. I had just complimented him and his partner on the speed and assurance of their work. He explains that it's rare that customers speak to him this way.
"I know what he's talking about. My mother was a waitress all her life, in coffee shops and fast-paced chain restaurants. It was hard work, but she liked it, liked "being among the public," as she would say. But that work had its sting, too – the customer who would treat her like a servant or, her biggest complaint, like she was not that bright.
"There's a lesson here for this political season: the subtle and not-so-subtle insults that blue-collar and service workers endure as part of their working lives. And those insults often have to do with intelligence.
"We like to think of the United States as a classless society. The belief in economic mobility is central to the American Dream, and we pride ourselves on our spirit of egalitarianism. But we also have a troubling streak of aristocratic bias in our national temperament, and one way it manifests itself is in the assumptions we make about people who work with their hands."